Household Ceramic Spoon Mug With Lid

Ships within 7-10 days, including processing time.

Shipping Cost Is Free!

Heatsip Return Policy

At Heatsip, we want you to be happy with your purchase. If you’re not completely satisfied, you can return your item within 30 days of receiving it.

Return Guidelines:

• Items must be unused, in their original packaging, and in the same condition you received them.
• To start a return, contact us at [info@heatsip.store] with your order number and reason for the return.
• Once we receive your returned item, we’ll process your refund within 5-7 business days.
• Shipping costs for returns are the responsibility of the customer unless the item is defective or we made a mistake.

Exchanges:

• We currently only offer exchanges for defective or damaged items.

Contact Us:

• For questions or help with your return, reach out to [info@heatsip.store]. Or use the inbox on the right hand corner of the store

Steps to Refund:

1. Log in the store
2. Go to the chat box on the right hand side corner
3. Click refund
4. Then type your order number and your name
5. Reason why you want to return it

If the return reason is approved, then the returning process will start.